- What materials are used in your jewellery?
- I primarily use copper, brass, eco silver, Jesmonite, leather and gemstones. Each product description provides detailed information about the materials used.
- Can you make a jewellery item to fit a specific size?
- Yes, if you see a piece of jewellery you like on my website or my social media post, I can make a custom piece to fit your size requirements. Please get in touch for more information and to discuss your specific requirements.
- Do you offer custom jewellery designs?
- Yes, I can offer custom jewellery designs. Please get in touch for more information and to discuss your specific requirements.
- How do I care for my coppermoss jewellery?
- Copper, brass, and silver jewellery can develop a natural patina over time. To maintain its shine, I recommend cleaning it with a soft cloth and avoiding exposure to harsh chemicals or excessive moisture.
- Copper, brass, and silver jewellery can develop a natural patina over time. To maintain its shine, I recommend cleaning it with a soft cloth and avoiding exposure to harsh chemicals or excessive moisture.
- What is your shipping policy?
- I offer worldwide shipping with various shipping options. Shipping costs and delivery times may vary depending on your location.
Please get in touch for more information and to discuss your specific requirements.
- I offer worldwide shipping with various shipping options. Shipping costs and delivery times may vary depending on your location.
- Do you offer returns or exchanges?
- Yes, I have a hassle-free return and exchange policy. If you’re not completely satisfied with your purchase, you can return it within 14 days for a refund or exchange. Please review my return policy for more details.
- Are your jewellery pieces hypoallergenic?
- While our jewellery is crafted with high-quality materials, individual sensitivities may vary. If you have specific metal allergies, please review the product descriptions or contact me for assistance.
- Do you offer gift wrapping services?
- All orders are packaged in coppermoss designed packaging and will make a perfect gift. Let me know on the order page if you would like me to add a special message. If you add a greetings card to your order I can write your message in the card for you.
- How can I determine my ring or bangle size or necklace chain length?
- Are your jewellery pieces handmade?
- Yes, all of my jewellery pieces are designed and handmade by me. Each piece is crafted with attention to detail and quality craftsmanship.
- How can I contact customer you?
Handmade by Kate Johnston